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This is my interpretation: Telus supplies IP Addresses for its
customers, and assumes those customers will be using Telus e-mail services.
So Telus does not seem to worry about their IP addresses being on various block
lists. They can handle the problem at their own mail servers.
However, laptops are a bit of an issue. Telus sells wireless connectors
with widely shared IP addresses--so they are all too often on block lists.
The way to overcome this is to use the Telus SMTP server.
But, being a laptop, you move around and may connect by Wi-Fi or Ethernet
to a non-Telus internet connection. Then you will not be able to
send e-mails out because you are relying on a Telus SMTP server. This
solution is not perfect and, being Telus, I can't support it in many cases.
Here is the work-around. Change your Outlook server settings of the
outgoing mail server to smtp.telus.net, from
ml.yourdomainname.com and to port 25,
from port 1125.
Instructions to do make these two changes, to
the SMTP server only, are
here.
You will need to adapt the instructions, using the
new SMTP and SMTP port settings.
Obviously, changing the smtp server to Telus is
not the preferred solution! But it is what we
are left with.
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