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Many Delivery Failure Messages Being Received

Rarely, but often enough, a spammer will get your password and then take over your account to send e-mails.  When this happens a number of bounce messages will be received:

*** This message was automatically generated by the MailMax Error Responder ***

Sorry, your message from <yourname@yourdomain.com> to <someinvalidaddress@someplace.com> could not be delivered. The specific error is:

Unable to connect to the destination server.  (This is variable.)

30 attempts will be made to re-send your e-mail. Each attempt will be 4 hours apart.

Our system is working as it should.  Over the next two days repeated attempts will be made to deliver the message and more error messages will arrive--for each of the invalid e-mails.


Resolution:

  • Contact Evans, at evans@gpfind.com, and discuss changing your password.  To speed up the process, provide a new password with 5 or more characters including capitals and numbers.  Once the password is changed, the error messages should end--in a couple of days.  You will also need to change the password in your Outlook mail program.

Prevention:

  • Please use a difficult-to-guess password.
  • Sometimes passwords are stolen when on a public Wi-Fi system--for example, at an airport or Starbucks).