E-Mail FAQ

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> Could Not Be Delivered
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> Blackberry
> Insufficient Storage
> Try Again Later
> Could Not be Reached
> Connections Restricted
> No Transport
> Pop-Up Error 25
> Telus & Laptops
> Timing Out Error

 

 

Could Not Be Delivered

Background Information

A "Could Not Be Delivered" error message indicates that the e-mail was received at the destination, but could not be processed.  Occasionally, the specific cause (insufficient storage space at destination, technical difficulties, etc.) will not be given.

The "Try Again Later" message tells you that when our server automatically resends your e-mail, the receiving server will process it--as long as the problem at that end has been resolved.

Error Message:

One example:  "could not be delivered     450 try again later"

Resolution:

No action required--our server is working properly and it will automatically resend your e-mail.  When the problem at the destination server is resolved, the e-mail will be delivered.   There will be approximately 30 retries, each with a 4 hour delay,